FAQ
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Is registration mandatory in order to purchase?
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How can I order on graynilsports.it?
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Is it possible to cancel an order?
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I have received a wrong item
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I have received a defective item
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I have received the damaged package
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Is it possible to change an order?
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I haven't received the confirmation email, is my order valid?
- Payment
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Is it safe to place orders on graynilsports?
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I haven't received a shipping confirmation
- Shipping
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Can I track my order?
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I have received the damaged package
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Has my order already been shipped?
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Can I receive my order at a foreign address?
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What happens if I am not present at the time of delivery?
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I have entered a wrong delivery address, can I change it?
- Returns
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How can I return an item?
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Have you received the items I returned?
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Can I check the status of my return?
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Can I return an item ordered online directly to the store?
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I was refunded the wrong amount
- Availability of articles
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The item I want is out of stock, will it be restocked?
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Can I request more information on a product?
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Can I be sure of the authenticity of the items I purchase?
- Coupons and discount coupons
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I have a coupon code, how can I use it
- Registration
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How do i create my account?
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Is registration mandatory in order to purchase?
- Orders
- Payments
- Shipping
- Returns and Refunds
- Availability of articles
- Coupons and discount coupons
- Registration